Last Updated: August 6, 2025

Welcome to ShopGhanaNow.com (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

1. Information We Collect

A. Personal Information You Provide

• Account registration: name, email, address, phone number.
• Orders and transactions: billing & shipping details, order history.
• Customer support inquiries: messages you send via forms or chat.

B. Automatically Collected Information

• Cookies and tracking technologies: IP address, device/browser type, session length, pages visited, cart activity.
• Analytics data: collected via tools like Google Analytics or similar to improve our service and understand trends.

2. How We Use Your Information

• We use your data for the following purposes:
• To process orders, payments, and manage shipping.
• To respond to customer service requests and inquiries.
• To send transactional communications (e.g. order confirmations, shipping updates).
• To personalize your shopping experience and recommend relevant products.
• To send promotional emails—only if you’ve opted in. You can unsubscribe at any time.

3. Sharing with Third Parties

We may share your data with:

• Service providers (e.g. payment processors, delivery partners, hosting and IT services).
• Professional advisors (e.g. legal, accounting).
• Legal and compliance authorities as required by law.
• Acquiring entities in case of mergers or business transfers.
• All third parties are contractually bound to use your personal information only for the services they provide to us.

4. Cookies & Tracking

We use cookies and similar tools to help:

• Secure your session.
• Keep you logged in.
• Analyze site usage.
• Tailor marketing content (if you opted in).

You may disable cookies via your browser, but note this could affect site functionality.

5. Data Retention

We keep your personal information for as long as necessary to:

• Fulfill our services—e.g. account data and order history.
• Meet legal retention obligations (e.g. tax records).
• Analyze anonymized data to improve operations.

Once no longer needed, your data will be securely deleted or anonymized.

6. Security

We implement industry-standard measures to protect your data during transmission and storage (e.g. SSL encryption, secure servers). While no system is 100% secure, we take appropriate steps to reduce risk.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Correct or update inaccuracies.

• Request deletion of your personal data.

• Withdraw consent or object to certain data processing.

• Request data portability in a structured format.

To exercise any of these rights, contact us via the methods below. We’ll respond in accordance with applicable laws.

8. Children

Our website is intended for users 18 and older. We do not knowingly collect personal data from minors. If you believe your child has shared personal data with us, please contact us to request deletion.

9. International Transfers

If your personal data is transferred outside Ghana (or outside your jurisdiction), we will ensure appropriate safeguards are in place to maintain data protection standards.

10. Changes to This Policy

We may update this Privacy Policy over time. We will notify users of significant changes by email and/or by posting a notice on our website. Please review this page periodically.

11. Contact Us

If you have questions, concerns, or wish to exercise your data rights, please reach out to us:

Shop Ghana Now
Email: [e‑mail address]
Address: [Physical office address, if applicable]